Terms and Conditions

Welcome to One Niagara Welcome Center/Niagara Falls Center for Tourism LLC (the "Website"). By accessing or using our Website, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully.

SMS/Text Messaging Program Terms

By opting into our text messaging program, you agree to receive recurring automated marketing and informational text messages (e.g., order updates, booking reminders, promotions) from One Niagara Welcome Center/Niagara Falls Center for Tourism LLC to the mobile number you provided. Consent is not a condition of any purchase.

Message Frequency

The number of text messages you receive will vary depending on your interactions with us, but message frequency will not exceed 5 messages per month.

Charges and Rates

Message and data rates may apply for any messages sent to you from us and to us from you. Please contact your wireless provider for details on your text plan and data plan charges.

Opt-Out Instructions (STOP)

You can cancel the SMS service at any time. Text "STOP" to 716-804-0008 to cancel. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time.

Support and Assistance (HELP)

If you are experiencing issues with the messaging program or have questions, text "HELP" to 716-804-0008 for more assistance, or you can get help directly by emailing us at ONENIAGARANF@GMAIL.COM or calling 716-804-0008.

Privacy Policy

Last Updated: September 19, 2026

At One Niagara Welcome Center/Niagara Falls Center for Tourism LLC (the "Website"), we commit to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or subscribe to our mobile messaging program.

Information We Collect

We collect information that you provide directly to us, including:

  • Personal Identifiers: Name, email address, postal address, phone number, and billing information.

  • SMS Program Data: Mobile phone number, opt-in data, time/date of consent, and any message history if you reply to our texts.

  • Device and Usage Data: IP address, browser type, operating system, and browsing behavior on our site collected via cookies.

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your purchases or bookings.

  • Respond to your customer support inquiries.

  • Improve our website layout, products, and services.

  • Deliver SMS Notifications: Send transactional alerts (booking updates, tracking) and promotional text messages if you have explicitly opted into our SMS program.

Strict SMS Privacy & Third-Party Sharing Guardrails

Mobile carriers require absolute clarity regarding how your phone number is shared. We adhere to the following strict guidelines:

  • No Sharing for Marketing: Mobile information and SMS opt-in data will not be shared, sold, or rented to any third parties or affiliates for marketing or promotional purposes.

  • Service Providers: We only share phone numbers and text consent data with our direct SMS service providers solely to deliver our messages to you. These providers are strictly prohibited from using your data for any other purpose.

Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, or disclosure. However, no data transmission over the internet or mobile network can be guaranteed 100% secure.

Your Rights and Choices

  • Email Opt-Out: You can unsubscribe from our marketing emails at any time by clicking the "Unsubscribe" link at the bottom of our emails.

  • SMS Opt-Out: You can opt out of receiving text messages at any time by replying STOP to any message you receive from us.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

  • Company Name: One Niagara Welcome Center/Niagara Falls Center for Tourism LLC

  • Email: ONENIAGARANF@GMAIL.COM

  • Phone: 716-804-0008

  • Address: 360 Rainbow Blvd., Niagara Falls, New York 14303